Frequently Asked Questions
What kind of training do you provide for your staff?
Regardless of someone's experience, all PBS staff must go through our extensive training program.
The program consists of a five hour orientation and a five hour hands-on food service training class. All bartenders attend a two day, ten hour training session on how to work in a banquet bar setting. All experienced bartenders go through a one day, five hour advanced banquet bartending class (how to work off a table bar, as opposed to working behind a commercial restaurant bar).
All bartenders are required to be TIPS certified, which is a four hour class on alcohol intervention procedures.
Can I request a particular staff member?
We will always try to honor your requests. However, due to scheduling conflicts we cannot guarantee a request for a particular staff member. We can guarantee that you will get an extremely qualified staff member to work your event!
Does PBS provide Food Service?
We are not caterers or chefs and do not have the required licenses to provide or cook food for our clients. We rely on our strategic relationship with many caterers and our sister company Options Caterers would be happy to recommend the caterer most suited to the type of party or event you are planning. We can still provide our world-class, professional wait-staff and bartenders to service the event.
Do Bartenders Request Proof of Age?
Yes! Please note that under no circumstances will any of our bartenders serve anyone under the age of 21. If there is any doubt, our bartenders will request proof of drinking age. Sorry - No Exceptions.
Do Bartenders have their own Bar Tools?
PBS bartenders carry and use their own bar tools. Supplies consist of shaker glasses, bottle openers, pourers, bar mats, etc.
What type of Beverage and Bar Service do you provide?
We can set up all types of specialty beverage events. We do not carry an alcohol liquor license to sell alcohol. The client must secure all permits required for the event. We do not own or sell alcoholic beverages,
We provide one-stop shopping for all beverage needs to include:
Alcohol variety and quantity recommendations
Liquor store locations for discount pricing
Table bars, linens, tubs, floor mats and protection
Glassware - rocks, wine, pints, martini & champagne
Soft drinks, water and ice
Setups, mixers and additional products
Special requests
Is there a minimum number of hours that we can contract the staff?
YES.
4-hour minimum for all staff Sunday through Friday
5-hour minimum for all staff Saturdays
What kind of uniform does your staff wear?
We have several uniform types to choose from. Please see list of uniform choices. Please note, only bartenders have the black vest. Any other uniform not listed needs to be provided by the client.
What services can we expect from your staff?
Servers: Our staff is trained to set tables and buffets. They will set up, service, and maintain all food and beverage table service areas throughout the event. At the end of the event, we provide total breakdown and cleanup to the client's specifications. Services during the event include any type of table food service required and beverage service including water, wine and champagne.
Bartenders: All beverage service consists of complete setup of the bar, mixing and serving all drinks, and complete breakdown and cleanup at the conclusion of your event.
What do I, as the host, need to give the staff upon arrival?
For food servers, we ask that you have a list of menu items and a timeline of your event requirements in order to provide seamless service to your event. For bartenders, please advise of any special requests, such as toasts, speeches and last call.